Terms of Use — HushKeep (EULA)

These Terms of Use (“Terms”) are an agreement between you and Example LLC, the developer of HushKeep (“we”, “us”), governing your use of HushKeep for iOS and iPadOS (the “App”). By downloading, installing or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. License

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable license to use the App on Apple devices you own or control, for personal, non-commercial use. The App and its content are protected by copyright and other laws. You may not:

copy, modify, translate or create derivative works of the App;
reverse engineer, decompile or disassemble any part of it, except where applicable law expressly permits;
use the App to store, share or distribute content you do not have the right to handle;
use the App in violation of applicable law.

All rights not expressly granted are reserved.

2. Pro subscriptions and purchases

Pro features are available as in-app purchases, processed by Apple through the App Store:

Plans and prices. Pro is offered as an auto-renewing subscription (weekly or annual) or as a one-time lifetime purchase; a family plan may be available in some places. The plans, prices and any introductory offer are always those shown on the in-app paywall, in your local currency.
Auto-renewal. Subscriptions renew automatically until canceled. You can cancel at any time in your Apple account (Settings → Apple Account → Subscriptions); cancel at least 24 hours before a renewal date to avoid the next charge. A canceled subscription stays active until the end of its paid period.
Introductory offers. Where a free trial or a discounted first year is offered, you are charged the shown price when the offer ends unless you cancel first.
Restore purchases. Purchases are tied to your Apple ID. Use “Restore Purchases” in the App to restore them on a device signed in to the same Apple ID.
Billing and refunds. Billing, renewals, cancellations and refunds are handled by Apple. For any billing issue, contact Apple.
Price changes. If the price of a subscription plan increases, existing subscribers keep the price they were paying.
If Pro lapses. If your Pro entitlement ends (expiry, refund or revocation), you keep access to the items you already imported: you can still view, export and delete them. Pro-only features stop working, and an emergency pattern you already set keeps working until you turn it off.

3. Your patterns and recovery phrases

Each pattern opens its own vault. The app keeps no list of your vaults.
Your vaults can only be decrypted with your pattern or recovery phrase. We hold neither.
Keep your patterns and recovery phrases secret: anyone who knows them can open your vaults.
If you lose both your pattern and your recovery phrase, your vaults can no longer be opened or restored — by you or by us — and this cannot be undone. That is a direct consequence of the encryption design, and it applies to iCloud backups as well: a backup can only be restored with the vault’s pattern or its recovery phrase. Save your recovery phrase somewhere safe when the App offers to.
The recovery phrase is a password, not something to translate: use it as shown (capitalization and punctuation are ignored).

4. The emergency pattern (important disclosure)

The emergency pattern is a personal-safety feature. The emergency pattern opens a decoy vault and instantly destroys the keys to your other vaults on this device.

Understand the consequences before you set it up:

It is configured from inside the vault it protects, never from the decoy vault, and the decoy vault shows no trace of it.
It works only once: after it opens the decoy vault, the emergency pattern is gone.
The keys to every other vault on that device are destroyed, so those vaults can no longer be unlocked there.
At setup you can choose to also erase the iCloud backups of the other vaults (off by default). If you leave that off, a backed-up vault can be restored from iCloud only with its recovery phrase.
This is destructive by design, for the personal-safety situation it exists for. If you are not sure you need it, do not set it up.

5. Acceptable use

Do not use the App to store, share or distribute content you do not have the right to handle or that is unlawful; to interfere with, or attempt to disable, the App’s security (including the throttling of failed unlock attempts); or to infringe the rights of others.

6. No warranty

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE. ENCRYPTION PROTECTS THE CONTENT OF YOUR VAULTS, BUT WE GIVE NO WARRANTY ABOUT EVENTS OUTSIDE OUR CONTROL — ABOVE ALL, THE LOSS OF YOUR PATTERN OR RECOVERY PHRASE. You are solely responsible for keeping your patterns and recovery phrases safe.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF DATA, PROFITS OR CONTENT, ARISING FROM YOUR USE OF — OR INABILITY TO USE — THE APP, INCLUDING FROM THE LOSS OF YOUR PATTERN OR RECOVERY PHRASE. Your vaults can only be decrypted with your pattern or recovery phrase; we hold neither, and where both are lost, loss of access cannot be reversed.

8. Governing law

These Terms are governed by the laws of the governing jurisdiction (to be set before launch), without regard to conflict-of-law rules, and any dispute will be subject to the exclusive jurisdiction of the courts of the governing jurisdiction (to be set before launch). (Placeholder: the owner sets the jurisdiction before launch.)

9. Changes to these Terms

We may update these Terms from time to time. This page always carries the current version; material changes are also noted in the App.

10. Contact

Email us at support@hushkeep.com.au or visit https://hushkeep.com.au/.